We are Financial Advisers specialising in KiwiSaver & Investment research. National Capital was founded in 2018 and now advises Kiwis on over $100 million of their KiwiSaver savings. We are based in Auckland, but serve clients all over New Zealand. We provide free KiwiSaver advice, with the goal of empowering one million Kiwis to become financially secure.
Our parent company is Saturn Portfolio Management, who have been around since 1988 and currently advises clients on more than $400 million of their money.
Licensing Information: National Capital Limited (FSP771555) trading as National Capital, holds a full license issued by the Financial Markets Authority to provide financial advice. National Capital's parent company, Saturn Portfolio Management Limited (FSP36264), is authorised to provide financial advice under the National Capital licence.
Nature and scope of the advice: Our service is primarily in advice around their KiwiSaver investments, however, we may also provide bespoke Investment & Financial Planning advice to certain clients from time to time.
In addition, we may provide information and guidance in relation to insurance, mortgages, and other financial products. We will refer you to our partners for specialist advice in these areas once a need is established.
Our KiwiSaver recommendations exclude a small number of providers due to various reasons. The complete list of these providers can be found here.
Some of our financial advisers are also engaged by Saturn Advice Limited (FSP608669), a sister company of National Capital, to provide advice on investment via Saturn Advice's Discretionary Investment Management Service (DIMS).
Fees: In most cases National Capital will not charge you a fee for our services. If we offer you a service that will cost you, we will inform you beforehand and get your explicit agreement before we provide you with that service.
Conflicts of interest and incentives: There are situations in which we will be paid an advice fee or commission by other organisations such as:
Being paid a commission by a provider we recommend creates a potential conflict of interest between you and us. We could be tempted to recommend a KiwiSaver fund simply because it pays us a higher commission and it is possible that a KiwiSaver scheme that we do not advise on would also suit your needs or might better suit your needs. The way we deal with these potential conflicts of interest at National Capital is by being 100% transparent with you. In addition, we manage any conflicts of interest that may arise from the receipt or possible receipt of the above types of remuneration in the following ways:
Where we recommend services or products managed by other parts of the Saturn group of companies (for example, the Portfolio Superannuation Scheme or the Discretionary Investment Management Services (DIMS)), we will disclose this relationship to the client. National Capital does not receive a fee should you choose to use any of the sevices.
All employees working for National Capital, including our financial advisers, are paid salaries. Employees are not incentivised by bonuses or other incentives to meet sales or other targets relating to the advice we give.
Referral relationships: We may refer you to another financial adviser that specialises in insurance and mortgages. National Capital is eligible to receive a referral fee should you choose to use their services. The decision to use their services is entirely up to you. We will provide you with more details of this referral fee once we have made the referral.
Complaints handling and dispute resolution: If you have a problem, concern, or complaint about any part of our service, please tell us so that we can try to fix the problem. You may contact Clive Fernandes, director of National Capital by emailing firstname.lastname@example.org
If we cannot agree on how to fix the issue you can contact Insurance and Financial Services Ombudsman Scheme. This service will cost you nothing and will help us resolve any disagreements.
You can contact the Insurance and Financial Services Ombudsman Scheme by emailing email@example.com or by calling 0800 888 202. You can also write to them at PO Box 10845, Wellington 6143.
National Capital, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We are required to:
This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.
Physical Address: Unit 4 & 5, Shed 24, Princes Wharf, 143 Quay Street, Auckland 1010
Mailing Address: PO Box 68 355, Victoria Street West, Auckland 1142
Phone: 0210 499 703