We at National Capital Limited take our Clients privacy very seriously.
This privacy policy will help you understand what information we collect and how we collect, use and protect your information when you use our service and website.
Nothing in this Privacy Policy limits or excludes your rights under the Privacy Act 2020.
Part of our Ethics Policy contains information on maintaining confidentiality. It has been reproduced below.
Our definition: We will keep all Client information 100% confidential.
Examples:
Threats
|
Safeguards |
Perception of clients as impersonal entities, rather than real people. | Enable culture of respect for clients, seeing them as real people. One way of doing this would be having events which bring together clients and the business. |
Ambiguity about what info can be shared for business purposes. | Privacy policy. |
We collect information relating to you that you have provided to us, for example, when you go through our online advice process and fill in the client fact find.
This information may include your name, address, contact details, KiwiSaver and other financial information and anything else we need to provide our services to you.
All personal information is held securely by National Capital Ltd at its registered business address at 46A Gill Avenue, Te Atatu Peninsula, Auckland, New Zealand.
We use your information to :
For the provision of special offers or services, and newsletters and articles prepared by National Capital
We will never sell your information.
However, there may be times when we need to share your information with third parties. You authorise us to share your information with:
We may use third party companies/contractors for administrative and client/prospect follow ups by phone/email/online communication. These third party companies will contact you on our behalf.
We will only disclose your personal information without your consent when it is necessary for us:
We realise that the personal information you share with us is very sensitive. We take all reasonable steps to ensure your personal information is stored in a secure environment protected from unauthorised access, modification or disclosure.
All employees are trained on the importance of confidentiality and protecting our clients information, and Confidentiality is part of our Ethics policy.
We will delete your information as soon as allowable by law, once you have ceased being a client of ours.
You may request access to or amendment of the personal information we hold about you by emailing us at contact@nationalcapital.co.nz.
We use cookies and other techniques to collect information about how you interact with our website and digital advice service. We also use third party vendors such as Google, OMNIMax, Facebook, Formstack, Manychat and others. These vendors may also use cookies and other techniques to collect information about you. This information is gathered so that we can:
Our third party providers may collect your IP addresses as part of the service of providing internet session management, data analytics and security.
We use a persistent cookie to record a unique user identity and general registration details on your computer. This helps us recognise you on subsequent visits to this website in order to customize your user experience.
We may change this privacy policy from time to time and we will tell you about a change in the policy by posting an updated policy on our website. Any change we make applies from the date we post it on the website.
Our Privacy Policy was last updated on 11th December 2020
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