A recent article by Stuff explained how Kiwi's can lose thousands of dollars by investing in the wrong fund. However many Kiwi's felt they were not getting enough information on choosing the right fund and their investments.
Three-quarters did not know what they paid in fees every year and two-thirds were unsure how their fund was doing compared to the rest of the market.
Consumer NZ chief executive Sue Chetwin said only 48 per cent of KiwiSaver members were happy with the service they got overall, down from 52 per cent last year.